Will there be a 3DS, PS4, or Vita Physical Copy of the game?
Unfortunately, the physical copy of the game will be PC only. Console copies of the game will be digital only. Last updated: Sun, Jul 20 2014 4:27 pm EDT
Will the game be ported to the Nintendo 3DS?
If we reach the $115,000 Stretch Goal, Timespinner will be ported to the Nintendo 3DS. Once the goal is reached, you will be able to get an additional copy of the game for the 3DS by simply doing a $5 Add-On! Last updated: Sun, Jul 20 2014 4:27 pm EDT
Will the game be ported to Wii U or Xbox One?
We are currently looking into the feasibility of porting to these platforms. Last updated: Mon, Jul 14 2014 3:02 am EDT
Will the game come to Android or iOS?
We do not currently have plans to port the game to Android or iOS. Last updated: Sat, Jun 28 2014 5:09 pm EDT
Do you have a PayPal option?
We will not be pursuing PayPal pledges during the Kickstarter. Last updated: Sat, Jun 28 2014 5:16 pm EDT
Will the $10/$15 or $40 keys include an option for a PlayStation or 3DS key?
Unfortunately, the only way to get a 3DS or PlayStation 4 + Vita CrossBuy key is to do a $5 Add-On. Please see Update #3 for more info! Last updated: Sun, Jul 20 2014 4:28 pm EDT
Do I get a Steam Key with the $10/$15 and $40 tiers?
Yes! All Windows / Mac OS X / Linux keys include both a DRM-Free copy of the game plus a Steam key. Last updated: Fri, Jul 11 2014 12:44 am EDT
How will you know which Add-On that I picked?
After the Kickstarter ends, we will send out a link to your personalized BackerKit Survey. This will let you specify which Add-Ons that you want. Last updated: Sun, Jul 20 2014 4:30 pm EDT
Surveys will be locked down in the middle of October (2014) so that we can order some of the physical products before the end of the year.
Last Updated At: 09/15/14What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.